Who we are
This Privacy Policy explains how 10th Planet Palmdale, also known as Dog City, handles information connected with this website. Our gym is located at 40125 Tenth St W., Suite Q, Palmdale, California 93551.
Information you provide
When you submit a form, contact us, or ask about a free week, we may collect:
- Your first and last name
- Your email address and phone number
- The contents of your message
- Information you voluntarily provide about the person interested in training
Please do not submit sensitive medical, financial, or government-identification information through the website contact forms.
Information collected automatically
We use Google Analytics and Google Tag Manager to understand how visitors find and use the site. These services may collect information such as your device and browser type, IP address, approximate location, referring page, pages viewed, and interaction data through cookies or similar technologies.
You can limit cookies through your browser settings and use Google's available privacy controls or browser tools.
How we use information
We use information to:
- Respond to questions and help visitors choose an appropriate class
- Coordinate free-week visits and other training inquiries
- Operate, secure, troubleshoot, and improve the website
- Understand general website traffic and engagement
- Comply with applicable legal obligations
Services that process information
Website forms are processed by Formspree. Analytics are provided through Google Analytics and Google Tag Manager. The website and media are delivered using Amazon Web Services, including Amplify and CloudFront, subject to the AWS Privacy Notice.
Waivers and online membership registration are handled through Zen Planner, a Daxko service, and are governed by Daxko's privacy policy. When you follow a link to another website, that provider's own policy applies.
When information may be shared
We may share information with service providers that help us operate the website, respond to inquiries, analyze traffic, or administer gym services. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization. We do not sell personal information for money.
Children's privacy
We offer youth programs, but this website is intended for parents and guardians rather than children acting independently. A parent or legal guardian should submit inquiries for a child under 13. We do not knowingly collect personal information online directly from children under 13.
Retention and security
We retain information only as reasonably necessary for the purposes described here, our operational needs, and applicable legal requirements. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on where you live and the law that applies, you may have rights to request access to, correction of, or deletion of personal information. You may contact us at (661) 235-5248, through the contact page, or by mail at our Palmdale address. We may need to verify your identity before completing a request.
Policy changes
We may update this policy as our website, services, or legal obligations change. The date at the top of this page identifies the latest revision.